Privacy Policy

Effective Date: August 1, 2025

Contact Information:

Phone: (832) 729-6454

1. Introduction

Ballam Studio (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase classes, or interact with our services.

By using our website or services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information you provide: name, email, phone number, billing address, payment details (processed securely via third parties, never stored by us).
Account Information: login credentials if you create an account.
Technical Information: IP address, browser type, device information, cookies, and usage data.
Communications: messages, emails, or inquiries sent to us.

3. How We Use Your Information

We use the information we collect to:

Process purchases, payments, and refunds.
Provide access to classes, workshops, and digital content.
Send confirmations, reminders, and updates about your bookings.
Improve our website, offerings, and customer support.
Send promotional emails or newsletters (if you opt in).
Comply with legal and regulatory obligations.

4. Sharing Your Information

We do not sell your personal information. We only share it in limited circumstances:

Payment processors (e.g., PayPal, Stripe, Square) for secure transactions.
Service providers (e.g., Zoom, Vimeo, email platforms) to deliver classes and communication.
Legal requirements if required by law, court order, or government request.

5. Cookies & Tracking Technologies

We may use cookies and similar tools to:

Improve website functionality and performance.
Remember your preferences.
Track website usage for analytics and improvements.

You can disable cookies in your browser settings, but some features may not function properly.

6. Data Storage & Security

We use industry-standard safeguards (SSL encryption, secure servers) to protect your data.
Payment information is processed securely by third-party providers and never stored on our servers.
While we take reasonable steps to protect your information, no method of transmission is 100% secure. You provide information at your own risk.

7. Your Rights

Depending on your location, you may have rights to:

Access, update, or correct your personal information.
Request deletion of your information (except where legally required to keep records).
Opt out of marketing emails (unsubscribe link provided).
Restrict or object to how we use your data.

For requests, contact us at silviabellydance@gmail.com or call (832) 729-6454.

8. International Users (GDPR / CCPA Notice)

GDPR (EU/EEA/UK): If you are located in Europe or the UK, you may have additional rights, including the right to lodge a complaint with your local data protection authority.
CCPA (California): California residents may request information about data we collect and ask that it not be sold or shared (we do not sell personal data).

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us to remove it.

10. Retention of Data

We retain your information only as long as necessary to:

Provide services you purchased.
Fulfill legal, tax, and accounting requirements.
Resolve disputes and enforce agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a new effective date. Continued use of our services means you accept any changes.

12. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

📞 (832) 729-6454

📧 silviabellydance@gmail.com